Monday, January 10, 2011

Help and Support

Here you can send all your requests for help with the application


  1. Can you make the stamp screens easier to read? The dark brown text on a dark brown background makes it difficult or impossible for me to see the basic details of the stamps in my collection, such as the value.

  2. devilum@orange.frJune 11, 2011 at 8:21 PM

    Hy, i've paid for 42500 coins, but i don't receive anything, how can i do for receive my coins please ?

  3. Hi, I started with the "free" version which still has 200,000+ coins and many stamps. Then I bought PRO version. Can I combine ? Please help.

  4. Hi Kim,
    write us using Support button in the Options Panel (in game directly).


  5. Could you please clarify the following things for me.
    1) Does the number following "Risk Fire" in the gallery view represent a percentage likelihood of fire occuring after the 6 hour window?
    2) When fire occurs, are all stamps in a given collection lost, or just some?
    3) How does the BP stat relate to chance of being robbed? E.g does 1 point increase chance by 1% for example.
    4) Will the thief take all cards in a collection, just one, or a selection?
    5) Any more detailed information on these mechanics would be greatly appreciated.

    Thank you for your time explaining these points. The answers to these will greatly affect my decision in investing further real money into the game.



  6. Hi altitude85,
    write us using Support button in the Options Panel (in game directly) or write on stampartfever(at)

    We'll answer to all your questions.


  7. Is there any forum or player community to get some help ? I'm stuck !!!